Returns Policy

Returns within 14 days

Items which have been wrongly ordered (not required) will be subject to a re-stocking fee of 15% of the value of the goods or £6.95 whichever is the higher. The original delivery charge if any is not re-fundable.

If any items are damaged or missing from your order, please let us know within three working days of delivery.

Returns after 14 days
We can only accept unwanted items after 14 days at our discretion and for less than the full credit value.

Checklist: returning unwanted items
Please make sure
the item is in its original box
the box has not been opened
the box has no writing or markings on it

Food and drink returns
Sorry, we cannot accept any food or drinks returns – including biscuits, coffee and water – because of health and safety regulations.